Tradisibet takes the privacy of every user seriously. This policy clearly explains what data we collect, how we use it, who it may be shared with, and your rights as a user of our platform. We believe transparency is the foundation of trust.
Six core principles that govern how Tradisibet handles your personal data.
All personal data you submit to Tradisibet — including identity card details, phone numbers, and payment information — is encrypted using 256-bit SSL technology. This data cannot be read by third parties during transmission.
Tradisibet only collects data that is strictly necessary to operate our services. We do not gather irrelevant or excessive information. This principle of data minimisation is at the core of our privacy policy.
Tradisibet does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business commodity.
You may request access to, correction of, or deletion of your personal data at any time through your account settings or by contacting the Tradisibet support team. This process is free of charge and handled within 14 working days.
Tradisibet applies clearly defined retention periods to each category of information. Active account data is retained for the duration the account remains active. Closed account data is retained for 5 years for legal compliance purposes.
In the event of any data breach involving your personal information, Tradisibet is committed to notifying you within 72 hours of the breach being detected, in line with international data protection best practices.
A brief overview of the personal data lifecycle, from collection through to protection.
Tradisibet ("we", "our platform") respects the privacy of every individual who uses our platform. This Privacy Policy sets out our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the Tradisibet website and services.
This policy applies to all users who register an account, use the sports betting services, play in the live casino section, use slots or table games, or simply browse the Tradisibet platform without registering.
Tradisibet operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By using our platform, you agree to the terms of this Privacy Policy.
Tradisibet collects various categories of data depending on how you interact with our platform. Below is a detailed breakdown:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, identification card number, date of birth, gender | Account registration, KYC verification, legal compliance |
| Contact Information | Phone number, email address, residential address | Account communications, transaction notifications, customer support |
| Financial Data | Deposit methods (Touch 'n Go, DuitNow, FPX), transaction history, account balance | Deposit/withdrawal processing, fraud prevention |
| Usage Data | Betting history, games played, session duration | Service improvement, responsible gaming, analytics |
| Technical Data | IP address, browser type, operating system, device type | Account security, fraud detection, platform optimisation |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Platform functionality, personalisation of the user experience |
Tradisibet does not collect sensitive data such as health information, religious beliefs, or political affiliations unless specifically required by applicable law.
Data collected by Tradisibet is used solely for the following purposes:
Tradisibet processes your data on the basis of: (i) fulfilment of the service contract with you, (ii) compliance with legal obligations, (iii) Tradisibet's legitimate interests in operating a safe and lawful business, and (iv) your consent to marketing communications (which may be withdrawn at any time).
Tradisibet does not sell or transfer your personal data for commercial purposes. However, data may be shared in the following limited circumstances:
All third parties that receive data from Tradisibet are required to sign a data processing agreement and adhere to security standards that are equivalent to or higher than Tradisibet's own.
Tradisibet uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are:
You can manage your cookie settings through your web browser. Please note, however, that disabling essential cookies may affect your ability to log in and use the Tradisibet platform to its full extent.
Tradisibet continually invests in security infrastructure to ensure your data remains protected at all times. Our key security measures include:
While Tradisibet maintains robust security measures, the safety of your account also depends on your own actions. Use a strong and unique password, enable 2FA, never share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your account.
Tradisibet retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. Our retention guidelines are as follows:
Once the retention period expires, data will be securely deleted or anonymised. If you request early deletion of your data, Tradisibet will honour that request unless a legal obligation requires continued retention.
Under Malaysian data protection law and international best practices, you have the following rights regarding your personal data at Tradisibet:
You have the right to request a copy of the personal data we hold about you. Tradisibet will provide this information in a readable format within 14 working days of receiving your request.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Updates to basic information such as your phone number and email address can be made directly through your account settings.
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for the purpose for which it was originally collected. Such requests are subject to our legal obligations to retain certain records.
Where the processing of certain data (such as marketing communications) is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal.
You have the right to object to the processing of your data for certain purposes, including use for direct marketing. Tradisibet will cease such processing immediately upon your request.
To exercise any of the rights above, contact the Tradisibet team via live chat or email at support@tradisibet.ws stating the specific right you wish to exercise. We will respond within 14 business days. These requests are free of charge.
Tradisibet is an adult platform that only permits individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
Should we discover that we have inadvertently collected data from an underage user, we will:
If you believe that someone under the age of 18 has registered an account on Tradisibet using your information or false details, please contact us immediately via live chat so that prompt action can be taken.
Tradisibet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Where material changes are made, we will:
Continued use of the Tradisibet platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Tradisibet handles your personal data, please contact us via:
The Tradisibet team is committed to responding to all privacy-related enquiries within 5 working days. For more complex requests such as data access or deletion, a 14 business-day turnaround applies.
If you are dissatisfied with Tradisibet's response to your privacy enquiry, you have the right to refer the matter to the Department of Personal Data Protection Malaysia under the Ministry of Digital Malaysia.